Support

Help for zeroX.fun and the ZeroX.Fun app for iOS and Android.

Talk to us on Discord

Our support runs in the ZeroX.Fun Discord server. Post in the support channel with your wallet address (never your seed phrase), what you were doing and a screenshot if you have one. Answers are public so they help the next person too.

Join the ZeroX.Fun Discord

Stay safe

ZeroX.Fun staff will never message you first, never ask for your seed phrase or private key, and never ask you to send funds to "verify" or "unlock" anything.

Only trust links from this website and the official Discord. If someone in your DMs claims to be support, report them in the server and ignore the request.

Common fixes

My wallet will not connect or the app keeps spinning

Make sure your wallet app is up to date, then close and reopen both apps. On mobile, approve the connection inside the wallet and return to ZeroX.Fun; if the wallet never opens, delete the pending session in the wallet’s "Connected apps" and try again.

A buy or sell is stuck on "pending"

Open the transaction in the Somnia explorer from the pending bar. If it shows as confirmed, pull down to refresh. If it failed, the reason is on the explorer page; nothing was charged except the network fee.

My token logo or profile picture does not show

Images must be PNG, JPEG, WebP or GIF under 5 MB. Re-upload from Settings or the token’s admin panel; it can take a minute to appear everywhere.

I want my account deleted

In the app: Settings > Security > Delete Account. This removes your profile, comments, favourites and alerts. Anything already on the blockchain stays there.

Privacy and legal requests

For data-access or deletion requests, takedown notices and other legal matters, email support@zerox.fun. See the Privacy Policy and Terms of Service.